الوصف الوظيفي
Ensures the highest standard of customer service and satisfaction are carried out by the operations team.
Responsible for the over-all operations of all Qatar branches.
Close coordination with Operation’s Supervisor for the supervision of all Attractions & Receptions functions
Communicate with management and technical staff in co-ordination of operational initiatives.
Reports all operation plans to the AME Deputy General Manager and/or to the Top Management if necessary.
Involve with Admin/HR related matters especially disciplinary action concern with the employees, attendances, overtime and leave management of the operation’s team.
Review manpower staffing of all branches; evaluate and approve the necessity of overtime works of the employees.
To effectively appraise and manage the full operational teams’ performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales.
To develop the team to deliver exceptional standards of customer service at all times.
To plan, develop and control weekly/monthly/annual reports.
Initiate a weekly meeting with the operation’s team, discusses issues, proposal and plans for the organization wise operation.
To effectively prepare staff and manage holiday scheduling of the team.
Developing the business to meet the site objectives and targets.
To maximize profit and minimize loss.
Developing and improving market share through local marketing in partnership with the marketing department, by supervision of Advertising & Marketing activities
To ensure all operational standards are met and delivered effectively in order to create the best environment for both guest and team members.
Ensure Health and Safety regulations are adhered to.
Effectively resolve Guest Comments.
Responsible for operations logistics assurance.
Daily Business Operation
المهارات
Fluent both in Arabic and English
Excellent in Communication Skills
Strong Organizational Abilities
Business Acumen
Leadership/Managing People
Collaboration
Decision Making and Judgment
Flexibility
Process Excellence
Productivity
Teamwork
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة الترفيه
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
منطقة الإقامة قطر
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا
الشهادة بكالوريوس/ دبلوم عالي
نسخة للطباعة 
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