الوصف الوظيفي
This role will be a part a of Corporate Sales Team supporting the Sales team in all back end tasks such as activation support, customer liaising, team follow ups, sales coordination and reporting.
Responsibilities:
Ensure the activation documents quality according to the Company Terms & Conditions
Use systems and applications effectively to minimize the activation rejections
Follow up with the activation team in case breaching the SLAs
Align the supporting teams on the latest offers we have
Handle the adjustments, Fix the delays in issues in the activation
Maintain the hard copies by archiving them into readable soft copies according to procedures
Maintain daily submission tracker and follow up on pending requests
Share sales reports and performance report Achievement Vs Target with the team
Submit all the required reports like Daily activation and BI report to the channel manager
Maintain all the account movement requests on the system
Insure the team are having the required tools to sell like application forms, numbers, giveaways, devices
Maintaining daily attendance sheets
Maintaining daily visits reports and weekly pipeline reports
Responding with valid feedback to collections reports, and ad- hoc data gathering reports
المهارات
You must have
Degree in Any Field
Knowledgeable in IT/Telecom/IT Networks industry
minimum 3 years in back end/ Back operations in corporate or retail
Excellent Communication skills
Arabic Speaker will be highly preferred
Working knowledge in MS - Excel
Excellent Track record in delivering High quality, accuracy, and integrity in handling all assigned tasks
Ability to work in challenging environment
Ability to work in a multicultural team
Eager to learn and quickly adapt with working dynamics
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي --
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 5
منطقة الإقامة قطر
الشهادة 7
https://www.bayt.com/ar/qatar/jobs/back-office-agent-4189830/