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الوصف الوظيفي المهارات · Monitor vessel arrival and coordinate with respective agents and customers for planning of cargo on our service. · Circulate daily vessel schedule related to third party service to customers. · Timely information to customers about vessel schedule & delays, and other relevant information pertaining to service. · Handle export load list/ import as well as communication and documentation related to export/import shipments · Handle all customer service related activities in conjunction with internal teams as well as Milaha agents to ensure timely and professional response to all enquires as well as prompt resolution related to BSX & BCX service. · Assist in preparing statistics and reports required for the commercial team including agent’s performance and loadings for respective services. · Assist in pricing matters to further develop all commercial activities including market related activities/information. · Follow up with respective agents for booking forecast, any drop in bkg or increase in bkg to be informed to commercial & operations team for vessel planning purpose. · Ensure all customer requirements are communicated within internal departments as well as external agents and service providers. · Independent handling of exports job related to third party service with close coordination with customers/ main lines in order to secure the business. Also, provide the necessary feedback to the commercial team in case bkg does not materialize due to rate or space issue. · Upon vessel sailing, follow up with Mainline for TDR, and arrange to send the same to the operations team in order TDR is approved in the system. · Arrival notice & NOC to be sent to customers prior to vessel arrival for import shipment on third party service. · Build good terms with customers to assist with required communication for all commercial related activities Perform other job-related duties as assigned تفاصيل الوظيفة https://www.bayt.com/ar/qatar/jobs/coordinator-markets-4185746/ |
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