CRM Administrator -G2

الوصف الوظيفي
The CRM Administrator is responsible for managing the Customer Relationship Management (CRM) system, Microsoft Dynamics, on a dayto-day basis. The role also manages the integration and maintenance of various legacy CRM Systems

 Manage all new user set-ups and deactivation, including transferring ownership of accounts/contacts/opportunities for deactivated users  Audit data to uncover data integrity issues and/or opportunities for process improvement  Execute all configuration changes  Maintain updated system documentation  Respond to user questions and requests promptly  Gather and write up business requirements for system enhancements  Develop ad-hoc reports as requested by user groups or stakeholders; perform analysis on data as required  Perform manual or automated data entry/data clean up as required

المهارات
Essential  1+ years of experience with CRM Administration in a support function required  Ability to gather large amounts of data and analyze/translate data required  Experience servicing internal and/or external customers required Desirable  2 years of college or specialized training preferred  Microsoft Dynamics CRM experience preferred  Project management experience a plus  SQL Database experience is a plus

Essential  CRM Migration  CRM Administration deadlines

Essential  Fluent in Bilingual language (written and verbal) in Arabic and English  Microsoft Dynamics, SQL, SharePoint & Office Expert Desirable

Behaviour Competencies
Essential  Reliable and Time Management Proficient  Team Player – shares relevant and useful information with others

تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة خدمات المرافق
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/qatar/jobs/crm-administrator-g2-4171770/