|
||||||||||||||||||
الوصف الوظيفي · To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. · To ensure that the outlet cashiering procedures are strictly adhered to and that the Point of Sale system is updated and operated correctly. · To establish and strictly adhere to the par stocks for all operating equipment, supplies, inventory, and to ensure that the outlet is adequately equipped. · To conduct monthly inventory checks on all operating equipment and supplies. · To control the requisitioning, storage and careful use of all Operating Equipment and Supplies (OS&E;). · To ensure that restaurant premises, Furniture Fixtures and Equipment (FF&E;), silver, glass, porcelain etc. is clean and in good working order. · To ensure reservation requests are carried out accurately. · To conduct daily pre-shift briefings with employees on daily specials, VIP guests, events and entertainment as well as expected budget figures. · To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to the Senior Restaurant Supervisor if no immediate solution can be found and assure follow up with guests. · To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses, operating equipment and FF&E;requirements in line with the compilation of the Annual Business Plan. · To ensure that the monthly forecasted Food & Beverage revenue figures are achieved. · To strictly adhere to the established operating expenses and ensure that all costs are controlled. · To ensure an effective payroll control through a flexible work force. Maximize utilization of employees and maintain close cooperation with other Food & Beverage outlets of ASH&H;. · To obtain and account for the correct settlement of all sales and be overall responsible for the cashier and their maintenance. · To handle voiding, correcting, changing of restaurant checks in accordance with the prescribed procedures and account for all checks used during each shift. · To ensure that prices and portions are offered in accordance to food and beverage profit objectives. · To increase the sales/profits by assisting in the implementation of a sales & marketing plan using strategies such as in-house and up-selling activities, promotions, events etc. · To be visible on the floor during time of operations. · To work pro-actively to minimize complaints from guests. · To carry out quarterly, bi-yearly, yearly inventory of operating equipment as well as conducting monthly par stock checks. · To maintain the outlet communication board. · To maintain the Daily Log Book. · To submit all guest / staff incident reports. · To report “Lost & Found” items, and handle them in accordance to the Policy & Procedures. · To attend weekly Food & Beverage Meetings and conduct Daily Pre-shift Meetings. · To provide the Purchasing Department on time with detailed Product and Purchase Specifications for items needed in the outlet. · To submit to ASH&H;Management Office the following: Monthly Outlet Report, Holiday Review, Monthly Objective Review, Trainer’s Report and Entertainment Event Report. · To attend and contribute to all ASH&H;staff meetings and trainings. · To have a complete understanding of the Income Audit Section in the Operations Manual and Policies & Procedures. · Conduct outside sales calls in co-ordination with ASH&H;Management Office. · Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations. · Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs. · To select and recruit suitable employees for the department using prescribed set of policies and procedures. · Have a full working knowledge and ability to supervise, train, correct and demonstrate all duties and tasks, in assigned place of work, accordingly to the standards as set. · Train employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency. · Conduct annual performance evaluations. · To understand and strictly adhere to the Rules & Regulations established in regards to the Restaurant policy on Fire, Hygiene, and Health & Safety. · To ensure that all potential and real hazards are reported and rectified immediately. · To have complete understanding of the Restaurant’s Employee Handbook and adhere to the regulations contained within. · Performs any other duties as assigned to him/her by management.
المهارات · Developing others · Motivating others · Planning/ Organization · Problem solving & Decision Making · Conflict Management · Entrepreneurial Orientation · Stress Management · Interpersonal Skills Change Management تفاصيل الوظيفة https://www.bayt.com/ar/qatar/jobs/assistant-restaurant-manager-4095762/ |
||||||||||||||||||