sales operations coordinator
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الوصف الوظيفي 2. Customer Relations: Manage customer interactions to assure maximum customer satisfaction is achieved. 3. Cargo delivery: Execute Cargo and load window allocation to meet customer’s contract requirements with customers. 4. Product evacuation: Coordinate and discuss with operations coordinators the weekly BLP received from RLTO/Mesaieed to allocate quantities to meet requirements. 5. Costs and service management: Negotiate demurrage rates to ensure market alignment. Allocate surveyors evenly for Quality and Quantity inspections. Track ships to provide daily ETA’s/ vessel performance to coordinate customer and terminal activities. Identify idle/demurrage time and complete “root cause” analysis in developing/evaluating demurrage claims. 6. Payment processing: Forward cargo and shipping original documents to finance for processing of payments. Interact with Finance to make sure financial securities are in place prior to loading. 7. Reporting: Interact with Market Analysis to provide pricing data post loading. Capture schedule and actual data in SAP to maintain reference database for audit and archive. 8. “One company” Collaboration: Collaborate with other areas of the organization with a “One company” mentality to promote organizational efficiency and effectiveness. 9. KPI’s : Manage performance to deliver agreed KPI’s as per functional plan and overall Company strategy. المهارات · 6 – 8 years in Sales operations and Marketing planning and activities preferably with a mid to large size organization in the oil, gas or petrochemical industry. · 4 – 6 years’ experience in supervising and product / planning scheduling and related sales operations in the Petroleum commodity marketing / commercial operations. · Commercial and Operational skills must have been demonstrated in previous jobs and/or assignments · Ability to take operational decisions · Strong written and verbal communication skills in the English language · Good analytical skills · Knowledge of Quality for products, and the supply, production and options to maximize value · Knowledge of freight contracts and the shipping market · Experience of finance and business controls · Experience of Risk and Risk Management · Excellent commercial and relationship skills must have been demonstrated in previous jobs and/or assignments · Ability to take operational decisions · Detailed knowledge of the interrelationships of projects and activities at Ras Laffan and Mesaieed · Working knowledge with SAP · High computer literacy skills تفاصيل الوظيفة
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