Credit Supervisor
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الوصف الوظيفي Interacts, cooperates with the accounts receivables and sales department as well Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Updating the customer’s account record with new information, recording the call result or disposition, and logging any relevant notes about the call Deliver invoices directly after issuing it. To supervise and participate in collecting all accounts receivables of the hotel with established standards. To recommends the cancellation of credit facilities to hotel’s users based on payment record. To ensures that the customer invoices are prepared in accordance with their contracts and hotel’s policy and procedures. To ensures that the accounts receivables over 60 days are pursued for collection Preparing the customers statement of accounts and reminders Maintaining the filing system as appropriate to the needs of the operation. To keep a customer follow up sheet for all customers and recording all transactions made against the customer e.g. tel. call, reminder, invoices, collection, etc Ensures that the hotel’s credit policy is adhered to by all concerned Preparing the daily collection lists and submits to the account receivable to post it to the customer’s accounts. Making the necessary correspondence to outstanding account holders. Assisting the accounts receivable in preparing invoices, whenever possible. Preparing the cash receipt vouchers to the customer upon receive money. Submits the statement of accounts to the customers and get their confirmation of the balances. Helping to Issue black list of customers. Follow up the returned checks and makes sure that the customer replaced that checks by either certified checks or cash amounts. المهارات A university degree preferably in Accounting, Economy or Business Administration Ability to conduct advanced level business correspondence in Arabic and English language Minimum of two years of hotel experience in a similar capacity Strong command of MS Office and OPERA programs dynamic adaptability and flexibility to the needs of hospitality industry work schedule in order to accomplish all major responsibilties and tasks High attention to detail, strong organization skills, result orientation تفاصيل الوظيفة |
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