الوصف الوظيفي
Prepare RTM and detailed Scope of Work.
Understand the as- is systems of records and processes.
Align with Architecture, design and delivery teams.
Prepare BRD / user stories aligned and agreed with standard process following eTOM.
Support design, development team and defect fixing during phases as required.
المهارات
Preferably Siebel 8.x certified or experience with latest version of Siebel is considered as important criteria.
CBAP or CCBA certification is a plus.
At least 12 years of Telecom experience in CRM (preferable Siebel) as part of an implementation team in which he should have worked at least 6 years as Business Analyst.
Worked previously as a developer or Solution Designer is plus.
Worked in at least three major E2E implementations as a Business Analyst.
Well versed with eTOM processes for CRM.
He should have attitude to guide team to the standard than just doing as- is and reach to a mutual consensus.
Prior experience of documenting as- is system processes with respect to his or her assigned work area.
Clear understanding of telecom business processes, IT Architecture, Software Development involving multiple applications.
Worked in Requirement gathering and aware of software delivery milestones/ processes for both waterfall and agile delivery methodologies.
Worked in projects where agile delivery methods and waterfall delivery methods were used.
Should be able to coordinate with designers and Architects and align.
Experience in different process tools is important to have.
تفاصيل الوظيفة
منطقة الوظيفة قطر
قطاع الشركة الإلكترونيات الاستهلاكية; الاتصالات والشبكات; خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1