الوصف الوظيفي
Facilitating meetings with supervisors to discuss performance issues and provide feedback on progress
Managing employee performance, including conducting performance evaluations and providing feedback to employees
Managing work schedules and overtime hours for the team, making sure that all shifts are covered
Conducting training sessions to help employees improve their skills and learn new processes
Reviewing incoming calls or chats to determine how best to respond to customer inquiries
Scheduling meetings to discuss issues or concerns with customers or other departments within the company
Monitoring call center activity to identify opportunities for improvement or resolve problems in real-time
المهارات
Customer Service.
Empower Others.
Employee Monitoring and Training.
Effective Communication.
Problem-Solving.
Demonstrate Integrity.
Emotional Intelligence.
Arabic & English speakers
Locally available in Qatar
Must have call center experience
تفاصيل الوظيفة
منطقة الوظيفة قطر
قطاع الشركة خدمات تكنولوجيا المعلومات; الاتصالات والشبكات; الاستعانة بالمصادر الخارجية لخدمة العملاء
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة قطر
نسخة للطباعة 
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