الوصف الوظيفي
IT Call Center Executive (Arabic)
Operate tools, components, and peripheral accessories.
Read and understand technical manuals, procedural documentation, and OEM guides.
Conduct research into PC issues and products as required.
Hardware troubleshooting
Work Conditions
On call availability for 24/7. Working in rotational Shifts (7 AM to 11 PM, 7 days or as required) Sitting for extended periods of time whenever required.
المهارات
Excellent written and oral proficiency in Arabic and English languages are mandatory.
Education & Certification University degree in the field of computer science and minimum 3 years equivalent work experience preferred.
Certifications in Microsoft, Linux or Cisco will be added advantage.
Excellent technical knowledge of network and PC hardware.
Hands on hardware troubleshooting experience.
Extensive equipment support experience.
Working technical knowledge of current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Ability to conduct research into PC issues and products as required.
Personal Attributes
Effective interpersonal skills and relationship building skills.
Strong written and oral communication skills in Arabic and English is Mandatory.
Ability to present ideas in user friendly language
Understanding the organization’s goals and objectives.
Self motivated and directed.
Keen attention to detail.
Analytical and problem solving abilities.
Ability to prioritize effectively and execute tasks efficiently when under stress
Ability to work in a team oriented, collaborative environment.
Strong customer service orientation.
تفاصيل الوظيفة
منطقة الوظيفة قطر
قطاع الشركة الاتصالات والشبكات; خدمات تكنولوجيا المعلومات; أمن المعلومات و الشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
https://www.bayt.com/ar/qatar/jobs/it-call-center-executive-4661517/
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