الوصف الوظيفي
Job purpose: The Team Lead - Patient Access provides leadership, motivation, and guidance to the department. Manages Admitting staff and is responsible for the supervision of the Hospital’s Patient Registration areas, Inpatient and Outpatient. This individual aids in setting goals, priorities, and performance standards for patient access functions including scheduling and registration. By collaborating with other operational areas and ensuring accurate and timely input of patient demographic and insurance information, this position supports a cohesive and efficient revenue cycle
Responsibilities:
Reviews patient access policies on a regular basis and makes updates as needed-focusing on continuous process improvements.
Is involved in the budget process and recommends purchase of equipment and systems.
Develops and supervises staff through provision of timely feedback and use of appropriate Human Resources policies and tools to facilitate and ensure the ability of staff to achieve highest level of professional growth and desired performance standards.
Develops, establishes, implements, and evaluates systems to monitor accuracy and timeliness of registration.
Monitors up-front cash collection efforts and provides timely feedback to management team for fiscal responsibilities.
Creates and implements methodologies to measure and improve customer satisfaction
Ensures understanding, awareness, and compliance with all applicable laws, regulations, and professional standards.
Ensures registration audits are regularly performed to promote quality and identify root causes of issues to develop action plans for process improvement.
Monitors and trends Key Performance Indicators for Patient Access. Trends results and reports findings to Revenue Cycle Management with recommendations for improvement as needed.
Makes certain staff is scheduled appropriately and in accordance with volume and workflow indicators to ensure compliance with department goals
Participates in various facility and system-wide process improvement teams and IT system implementations.
Reviews and assures that employee time is recorded accurately. Produces and keeps a current department record (attendance and counseling sheets).
Registers and pre-registers patients as necessary to support the team.
Conduct monthly staff meetings and in-services for all responsible areas
Assume on-call responsibilities to ensure adequate staff and problem solving
المهارات
Education requirements
Bachelor’s Degree in healthcare or business
Language requirements
Fluent English & Fluent Arabic
Experience
5+ years healthcare experience in an admitting environment
5+ years in a supervisory/leadership role with direct staff management responsibilities
Functional experience of revenue cycle and managed care
Knowledge and Skills
Understanding of health care provider finance operations
High level of computer literacy required.
Ability to work well under pressure
Ability to foster an environment that nurtures collaboration, teamwork, and mutual respect.
Analytical ability required to evaluate processes and to recommend improvements as necessary
Good oral and written communication skills to work with patients, physicians, and department staff
تفاصيل الوظيفة
منطقة الوظيفة قطر
قطاع الشركة المستشفيات الطبية; العيادات الطبية; خدمات الرعاية الصحية الأخرى
طبيعة عمل الشركة غير محدد
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
الجنس ذكر
الجنسية الدول العربية
https://www.bayt.com/ar/qatar/jobs/team-lead-patient-access-4537131/
نسخة للطباعة 
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