الوصف الوظيفي
Offer assistance to computer system users. This may be with hardware, such as desktop computers, printers, scanners, or handheld devices or it may be with software programs. Will generally track all instances of support by creating tickets using ticket-tracking software. You will update the status of each ticket as they successfully assist each user with their issues. Assistance may be conducted in person for internal users or on the phone when assisting external users.
keeping current systems updated and running smoothly. Tasked with upgrading the system and its components when the need arises. Conduct research and provide cost analysis data when upgrading or purchasing new hardware, software, or equipment.
Tasked with overseeing an organization’s data, including client information and internal information. This aspect of the job includes maintaining, backing up, and securing databases, as well as restoring files as needed.
المهارات
Having a working knowledge of common information technologies and systems.
Managing multiple projects simultaneously while maintaining high customer service standards.
Troubleshooting common IT problems
تفاصيل الوظيفة
منطقة الوظيفة الوكرة, قطر
قطاع الشركة التوزيع والخدمات اللوجستية وسلسلة التوريد
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2
منطقة الإقامة قطر
الجنس ذكر
الشهادة دبلوم
https://www.bayt.com/ar/qatar/jobs/it-support-4385736/
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