Sales Supervisor

الوصف الوظيفي
The Sales Supervisor will be responsible of playing a key role in providing excellent customer service and growing company revenue. He/she will supervise the performance and maintenance of the activities of the Sales Teamand coordinate the schedules of the sales representatives to meet and exceed sales quotas. The Sales Supervisor is required to ensure group market position is improved and company’s financial growth in line with business growth targets is achieved. He/she will explore potential market, identify new business opportunities, negotiate, and close Sales deals to attain financial goals. In coordination with the Sales Manager, he/she will also be responsible to recommend and develop new businesses coming into the company, research the market, build relationships with new clients, plan approaches and presentations and provide feedback and information on market and industry trends.

Responsibilities:

· Assist the Field sales manager in revising and implementing the sales strategies and plans.

· Identify opportunities in the market for introduction of new products and recommend the same to the Field sales manager and Channel manager.

· Assist the Field sales manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.

· Understand departmental financial data to determine the happenings in the CPD division. Review financial data that affects the department’s profit centers.

· Assist the Field sales manager in generating sales opportunities by identifying appropriate business targets.

· Closely monitor sales status for Sales executives and create a report for the same and present to the Field sales manager and Channel manager.

· Keep a close tab on the competitors to keep abreast of new launches, various promotions, discounts etc. being introduced and update the channel manager regularly.

· Identify sales opportunities in the market and pass the leads onto the field sales manager while trying to tap the prospective customer.

· Provide price quotes to the customers after careful assessment of the requirements and use discretion within the defined pricing guidelines.

· Work in coordination with sales executives, to provide support in tapping and closing of deals and also resolve any issues that may arise. Escalate any un-resolvable issues to the field sales manager.

· Monitor the market and provide feedback to the division manager on product movement.

· Ensure the debt levels are in line with the division targets through close coordination with the sales executives for collections.

· Negotiate the yearly contract and ensure it is implemented as per the agreement throughout the contract period.

· Create a time and route plan on a periodic basis for all sales executives for carrying out their daily sales tasks.

· Communicate all employee relations issues, concerns, and incidents to Field sales manager.

· Coordinate with support team to ensure that all installations and requirements of the client are met.

· Assist the Field sales manager in providing a professional and excellent level of customer service with existing and new customers.

· Responsible for end-to-end relationship handling with assigned major accounts.

· Develop and maintain excellent relationships with all customers (under his/her team).

· Resolve any customer related issues and escalate the same to the Field sales manager.

· Coordinate with suppliers so as to ensure that quality and time commitment is as per expectations.

· Inspire and motivate the sales executive(s) to achieve targets.

· Evaluate sales executives in terms of their overall performance and recommend to the Channel manager, the high performers within the team.

· Follow and implement the Perfect Store result by 70%, Availability 95%, and Listing within 1 month.

المهارات
Academic Qualification:

Bachelor’s Degree in Sales, Marketing, or Business Administration.

Experience:

3 – 7 years of experience in Sales. Experience as a Sales Coordinator is preferred.

Other Requirements:

Experience in sales development and market knowledge on related products.
Well-versed with IT Tools and ERP/CRM Experience.
Proficiency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
Additional Certifications:
MBA or Equivalent is preferred
Skills:

· Good understanding of client/customer and market requirements and dynamics

· Supervisory ability to drive a sales team

· Time management skills

· Ability to work under pressure

· Understanding of sales process, preferably with customer service experience

· A sense of ownership and pride in performance and its impact on the company’s success

· Critical thinker and problem-solving skills

· Team player, passionate, hard worker and well organized.

· Strong communication, interpersonal, and customer service skills

· Good liaison with all other department members

· Able to operate in different work conditions such as on-site and/or off site

تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة السلع الاستهلاكية سريعة التداول
طبيعة عمل الشركة غير محدد
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 8
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/kuwait/jobs/sales-supervisor-4680947/