الوصف الوظيفي
E-commerce Strategy and Planning:
Developing and implementing e-commerce strategies to increase sales and improve customer experience.
Conducting market research and identifying e-commerce trends and best practices.
Creating and managing product listings and descriptions.
Negotiate annual commercial agreements with e-commerce partners.
Responding to customer inquiries and resolving issues related to orders, payments, and deliveries.
Developing customer service policies and procedures.
Collaborating with internal and external stakeholders, including sales and marketing teams, to achieve e-commerce goals.
Develop & maintain relationships with e-commerce partners.
Participating in cross-functional meetings and projects.
المهارات
Strong understanding of e-commerce platforms, tools, and technologies.
Excellent negotiation skills.
Knowledge of e-commerce best practices, including pricing, promotions, and customer engagement strategies.
Experience with online payment processing and order fulfillment.
Familiarity with e-commerce analytics and reporting tools.
Marketing Skills:
Strong understanding of digital marketing principles and strategies.
Experience with email marketing, social media marketing, and search engine optimization (SEO).
Ability to develop and execute effective marketing campaigns.
Experience with data analysis and reporting to measure the success of marketing campaigns.
Technical Skills:
Knowledge of web development, HTML, and CSS.
Experience with content management systems (CMS) and web analytics tools.
Familiarity with e-commerce integrations, such as payment gateways.
Communication and Collaboration Skill:
Excellent communication skills and ability to work collaboratively with cross-functional teams.
Strong interpersonal skills and ability to build relationships with customers and partners.
Ability to negotiate and resolve conflicts.
Analytical Skills:
Strong data analysis skills and ability to interpret website traffic and sales data.
Ability to identify trends and insights and develop actionable recommendations.
Experience with A/B testing and conversion rate optimization (CRO).
Ability to create and deliver reports and presentations.
تفاصيل الوظيفة
منطقة الوظيفة الفراوانية, الكويت
قطاع الشركة الإنتاج الصناعي
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة الكويت
https://www.bayt.com/ar/kuwait/jobs/e-commerce-home-delivery-supervisor-4675505/