الوصف الوظيفي
Ensure Overall SLA is monitored at order level.
Ensure order is Fulfilled and Delivered within the promised delivery timings
Last Mile Team are real in-touch agents with customers, Driver shall be presenting Boutiqaat’s image with the customers and shall receive trainings on such.
Manage filtration of returned orders; Rescheduled, no answer and Customer denied.
Organize Shipments in FIFO.
Perform Daily Shipment Aging Reports to ensure no delays.
Manage Sorting of shipments into Delivery Zones
Group relevant zones in case of zone doesn’t have enough shipments
Can divide a single zone to multiple drivers in case of high shipment availability in this zone.
Knowledge in Delivery Areas and Zones of the country/city of Operations.
Planning of distribution Routes.
Plan Shipments and Manage Handover to 3rd Party Logistics.
Oversee the activities of shipping and receiving.
Arranging and providing transport for all the request from other departments like; Transfer orders, urgent.
Orders and any external and internal request which are company related.
Ensures that non-delivered shipments are received back at station.
Ensures that non-delivered shipments are in good condition.
For Re-scheduled shipments, ensures that the Dispatch is as per the re-schedule date.
In Case of COD, ensures to collect the exact amount of CASH from the driver and check FAKE MONEY.
Organize received items into shipments and Cases.
Handover reverse logistics items in the same day to the dedicated returns team in Boutiqaat Warehouse(s).
المهارات
Planning.
Delegation.
Excellent Communication.
Time Management.
Leadership.
Active Listening.
Problem Solving
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة البيع بالتجزئة وبالجملة; الإنترنت والتجارة الإلكترونية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة الكويت
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
نسخة للطباعة 
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