الوصف الوظيفي
Key Account Manager - Samsung
Job Purpose:
Responsible for managing the overall relationship with multiple stakeholders in key accounts, with an objective to deliver a sustained competitive edge for the company products (Samsung – AV/ HA) and services and expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
Key Account Management Activities:
Implement the Sales Department’s set Policies & Procedures and comply with other policies.
Develop and maintain strategic long-term trusting relationships with Key Account clients to accomplish organic growth and long-term company objectives.
Contribute in developing the competitive pricing policy for the key account customers in view of developing long term relationships.
Gather, report and communicate customers’ feedback on service, technology and product delivery (AV/ HA).
Coordinate with the Concerned Departments to ensure the highest quality of services is being implemented and all clients’ needs are met.
Meet all Key Clients’ requirements in line with the proposed timelines and set Policies & Procedures.
Maintain receipts of new requests, order modifications as well as complaints by the respective clients.
Arrange a program of visits to key customers by regularly contacting them and arranging appointments for the purpose of reviewing current business and future business.
Use sales and marketing methods to work out the best plan for promoting range of products related to Samsung Brand.
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members and stakeholders.
Resolve key client issues and complaints & anticipate key account changes and improvement.
Work with the Sales team to on-board and integrate new clients and develop existing client relationships.
Manage outstanding payments, referring to periodical reporting, control trade returns, clean billing and loss cases.
Keep current clients satisfied and deliver exceptional client services on a day-to-day basis.
Ensure delivery of all Samsung AV/HA products to Key Accounts as per orders and delivery schedules.
Ensure all Samsung AV/HA products are displayed as per Brand guidelines and Key Accounts policies and procedures.
Ensure all RRP (Recommended Retail Prices) for Samsung AV/HA products areas per Brand Guidelines and Brand Guidelines and that margins are within Policies and Procedures.
Perform other duties related to the job as assigned by the Direct Manager.
المهارات
Bachelor in Business Administration or related field.
Master’s degree in Business Administration would be an advantage.
Minimum of 4–6 years of experience in the same or related field.
Communication Skills.
Achievement Orientated.
Organizing and Planning Skills.
Problem Solving Ability.
Negotiation and Persuasion.
Customer Centric.
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة الإلكترونيات الاستهلاكية
طبيعة عمل الشركة غير محدد
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 4 الحد الأقصى: 6
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/kuwait/jobs/key-account-manager-4578690/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4578491&options%5Bjb_is_external_job%5D%5B0%5D=1&page=12
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