Soft Service Supervisor

الوصف الوظيفي
Purpose:

To provide a professional and effective supervisory service across all the company’s soft services including Security, Cleaning, Pest Control, and Landscaping. Candidate will fulfill a key role and will have a significant impact on the image and reputation of the company.

Reports To:

Facilities Manager.

Responsibilities:

· Supervise the daily activities of soft services teams.

· Ensure staff are neat, presentable, wearing appropriate uniform, and meet good standards of personal hygiene.

· Ensure efficient use of manpower and resources including sub-contractors and their staff.

· Accurately monitor employee timesheets on a daily basis.

· Carry out orientation and familiarization with new employees.

· Fostering a working environment that encourages a learning culture. (Training and development, monitoring & mentoring of staff performance).

· Respond in a prompt and efficient manner to all reactive issues and call centre requests.

· Report to Facilities Manager on work progress and issues on a daily basis.

· Provide progress reports on allocated work orders, as required.

· Compile daily inspection checklist to monitor standard of work and completion to the schedule.

· Coordinate with other teams ensuring satisfactory completion of all work requests.

· Administration and clerical responsibilities as required by job.

· Ensure a safe and healthy working environment for all personnel, tenants, and customers.

· Ensures that all staffs are aware of all of our safety procedures and adhere to them unfailingly.

· Ensure that all staff is aware of the need and are trained to use, appropriate protective clothing and equipment.

· Ensure that site equipment and materials are used in accordance with the manufacturer’s instructions.

· Bringing any safety concerns to the attention of the Facilities Manager that they personally cannot manage or resolve.

· Promptly report any workplace injuries to the Facilities Manager and assist with any internal and external accident investigations.

· Preparation and submission of quotations and estimates related to soft services.

· Assist Facilitates Manager in developing and implementing Standard Operating Procedures (SOPs) for soft services staff.

· Any other reasonable task requested by supervisor or management.

المهارات
Qualifications and Experience:

· Appropriate level of education with relevant soft services qualifications and or knowledge.

· Good command of South Asian Languages (Bangali or Hindi or Bali) and written and spoken English is a must.

· Working knowledge of Arabic is a plus.

تفاصيل الوظيفة
منطقة الوظيفة حولي, الكويت
قطاع الشركة العقارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة الكويت
الجنس ذكر
العمر الحد الأدنى: 25 الحد الأقصى: 44

https://www.bayt.com/ar/kuwait/jobs/soft-service-supervisor-4552433/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4494605&options%5Bjb_is_external_job%5D%5B0%5D=1&page=3