Sales Manager
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الوصف الوظيفي Key Roles and Responsibilities Strategy Formulation Assist in the development of strategic objectives and KPIs for the Sales Department in line with the company’s strategy and ensure that the Department’s employees are working towards the achievement of these objectives. Assist in the review of the operating results of the Sales Department and follow-up to ensure that appropriate measures are taken to correct insufficient results. Budget & Cost Control § Assist in the development of the Food Sales Department’s annual budget and ensure all employees are working within the assigned budget by setting the required targets and responsibilities. Policies and Procedures Assist in the development and ensure the implementation of the FMCG Division established policies and procedures and comply with the company’s other policies. Administer prompt, fair and consistent corrective action for all violations of company policies, rules and procedures. Sales Management Activities Implement the Food Sales Department activities and ensure that sales plans are being adhered to by the food sales team in order to achieve the department’s objectives and the stated sales targets. Assist in monitoring the Food Sales Department’s operating results (i.e. sales numbers in terms of value and volume, new customers, etc.) and compare them to the department’s goals and objectives, in order to ensure sales plans are properly implemented. Minimizes food sales returns/damaged goods and short expiry goods by monitoring returns, implementing the depletion plan and avoiding overstocking the points of sales. Assist in managing the development of food sales forecast, sales targets and monthly/ annual sales plans taking into consideration market trends, economic conditions and competitive environment. Review reports received from the Food Sales Supervisor pertaining to any arising issues pertaining to sales, customer requirements, delivery of stock, inventory, etc. and take corrective actions, as required. Review and approve the sales quotations developed by the Food Sales Supervisor, in order to be communicated to the customers. Review and approve the Food visibility agreements developed by the Food Sales Supervisor in order to ensure strategic allocation of the company’s products in all customers’ stores. Approve Merchandisers visits schedule to ensure timely delivery of all the required items to the assigned stores/ warehouses. Approve all food sales driven promotions, events, campaigns submitted by the Sales Supervisor according to the Sales Department’s predefined budget. Liaise with the Finance Department on financial matters related to price lists, sales activities and collection of due payments by customers. Manage the business relations with key customers and oversee the process of providing food sales services in order to attain the company’s customers and increase retention levels.Oversee the processing of customers’ orders and supervise the food sales services in order to ensure customer satisfaction.Maintain awareness of market trends by understanding forthcoming customer initiatives, competitive products, legislation and brand awareness.Build external networks to understand market trends & competitor activity that will allow the company to maintain a competitive advantage in the market. Encourage the food sales team to create new ideas by providing better growth opportunities, and other motivational tools to retain existing customers and attract new customers Perform ad-hoc and other duties related to the job as assigned by the Direct Manager.Continuous Improvement § Investigate, manage inputs and recommend action to be taken when there are weaknesses in internal controls or compliance issue with set policies and procedures.People Management Work closely with the Division/ Department Heads to plan and advance the people agenda, analyses manpower plans, implications of decisions, and address issues to direct the priorities accordingly. Conduct annual employee performance appraisal of employees ensuring employee career development and motivation. Recommend salary adjustments, rewards and promotions based on employee performance. Carry out disciplinary meetings whenever deemed necessary. Ensure training needs of employees are identified and recommend relevant training initiatives that will assist in building a highly professional and knowledgeable workforce. Reports § Generate regular and special reports for the Assistant Division Manager Sales Food that summarize and forecast regulatory activities and financial position of divisional activities and escalate critical issues to provide effective recommendations in meeting the key challenges. المهارات Communication Skills Accountability Problem-Solving Ability Reliable and Dependable Interpersonal Skills Managing People Organizing and Planning Skills Teamwork Language Skills Proficiency in English and Arabic languages. Job Requirements Educational Qualification Bachelor’s Degree in Business Administration or related field. Master’s in Business Administration would be an advantage. Work Experience Minimum of 7–10 years of experience in the same or related field. Sales experience in multi-unit and multi-geographic locations would be an advantage. Proven track record of success in purchasing, pricing, distribution and financial management FMCG COOPS experience تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/sales-manager-4541345/ |
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