الوصف الوظيفي
Conducting face-to-face interviews, over the phone, or through electronic customer surveys
Assisting customers in overcoming the problems they face and providing adequate answers to all their inquiries
Providing support and assistance to the company’s employees and customers
Solve technical problems for customers and employees
Communicate with customers through various means and communication sites
Maintaining a positive approach in dealing and showing interest in dealing with problems
Determining the priority of problems, issues and complaints to be dealt with.
Achieving and ensuring customer satisfaction and providing all information
Maintain records of customer communication, transactions, comments and complaints
Directing installation engineers in cases that require it
المهارات
Good in technical and technology skills
Communication Skills
Good knowledge of company’s products and services.
Negotiation skills
Problem Solver
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة غير محدد
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
نسخة للطباعة 
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