Service Advisor

الوصف الوظيفي
Responsible to provide professional service to the customers - handle customer query, Oversee and manage service centre’s daily work flow

· Greeting customers in a timely, friendly manner and obtain vehicle information, carry out visual inspection and vehicle receival.

· Prepare Repair order as per the service schedule, write brief description about customer’s concern and inform customer about service price and delivery time.

· co ordinate with workshop staff to carry out the job mentioned in the repair order

· monitor repair work progress, contact customer regarding any changes in the estimate, promised time, get proper authorization before any additional repairs are performed

· Establish customer payment method i.e cash, credit , approval etc

· close repair order as appropriate

· keep service departments forms, price list, and pricing etc up to date

· Handles telephone enquiries regarding appointments and work in progress

· Perform additional duties as assigned by the immediate supervisor

· Ensure vehicles are delivered on time and job cards are closed.

· Comply with company policies and procedures at all times.

المهارات
Technical Diploma or equivalent
5+ years of experience in automotive industry as a service advisor
Computer literate (MS Office and related software)
Fluent in English (Speak/ Read/ Write) - Arabic knowledge is added value
تفاصيل الوظيفة
منطقة الوظيفة الفراوانية, الكويت
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة غير محدد
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 5
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/kuwait/jobs/service-advisor-4506326/