Senior Sales Associate
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الوصف الوظيفي oriented and productive manner in order to create and improve a highly successful, sales driven retail outlet ▪ Working closely with key Strategic Partners (Operations, Marketing, Merchandising, Warehouse & Administration) to deliver quality retail ▪ Generate sales to budget by ensuring wanted merchandise is on display and all staff provide customer service, product knowledge and sales skills; breaking down sales budgets to daily objectives; analysing variances; initiating corrective actions. ▪ Provide superior customer service by providing staff with selling, service and product knowledge skills and establishing rapport with customers in order to initiate sales. ▪ Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or stories; review merchandise activities and initiate actions/recommendations as appropriate; ensure a daily routine of in store housekeeping is initiated. ▪ Ensure wanted merchandise is available by regularly reviewing stock and ensuring product is ordered and in stock to customers’ needs. ▪ Developing and coaching staff on regular basis with quality conversation and feedbacks. ▪ Senior Sales Associate should ensure working towards our company values and behaviours and management competencies ▪ Maintain quality store staff and results by, in support of and as directed by the senior Management, ▪ Verifying staff rota’s are in accordance with the need to provide customer service and maintain sales; provide training, counselling and discipline to staff; planning, monitoring and appraising job results in conjunction with the Senior Management team & Key Business Partners. ▪ Maintain the operational standard of the store by initiating, co-ordinating and enforcing store operational policies and procedures (SOM) ▪ Self learning on new products lines and apprises the group. ▪ Maintain dynamic work relationship with the team members & key departments. ▪ Be a lead Ambassador of Fantasy World at all times المهارات ▪ 5 + years related experience and/or training ▪ Medium proficiency in Microsoft Excel, Word, Outlook, Internet Explorer ▪ High level of verbal and written communication skills (Arabic desirable) KEY COMPETENCIES: ▪ Customer Service - Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships ▪ Target Oriented: Sets goals, shows willingness to take risks, takes courage to perform uncomfortable tasks, self motivated. ▪ Functional Knowledge: Possessing, acquiring, and maintaining the functional/professional expertise required to do the job effectively and to create customer solutions. Functional/professional expertise is demonstrated through problem solving, applying functional knowledge, and product and service management for the functional area in which one operates. ▪ Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. ▪ Developing team’s success: Actively participating as a member of a team to move the team toward the completion of goals. ▪ Communication: Clearly conveying and receiving information and ideas through a variety of methods to individuals or groups in a manner that engages the audience, helps them understand and retain the message, and permits response and feedback from the receiver. ▪ Decision Making: Identifying and understanding issues, problems, and opportunities; comparing sales to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. ▪ Continuous Learning: Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/senior-sales-associate-4492563/ |
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