Sales Associate
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الوصف الوظيفي The position serves as a frontliner of the business. It is responsible to achieve given sales target, comply in the required Customer Service Standards. Essential Duties and Responsibilities: - Maintains efficient/effective customer service using the CS and Selling Process at all times - Maximizes sales opportunities in the process of closing a sale during customer encounters - Performs the following functions to drive more sales: - Attends and assists customers in the selection and choice of merchandise - Presents features, functions, purposes, benefits, uses, brand and quality of the products - Ensures to push suggestive selling techniques by offering other product alternatives - Replenishes items on display and ensures availability of items in the selling area - Merchandises and arranges display of items - Monitors movement of items and informs the store/showroom management team of the fast and slow moving items as basis for future replenishment activities - Updates the Line Manager of inter-store/showroom transfers to ensure quality/adequate quantity of merchandise and timely delivery of items - Ensures that all items in the selling area are properly displayed and merchandised, with correct prices, with labels and security tags - Promotes and supports store/showroom campaigns, brand marketing strategies, activities, promotions and loyalty programs - Helps implement health, safety and security control and practices in the workplace - e.g., merchandise loss, damage, pilferage, theft, fire prevention, etc. - Assists in periodical/yearly store/showroom inventory/stock-taking - Deals with customer queries and routine product questions utilizing store/showroom and product knowledge - Handles customer complaints and directs concerns to appropriate channels when necessary - Ensures cleanliness and orderliness in cleaning the store/showroom if necessary and proper stocking of items - Supports management decisions, requirements, expectations - Commits to follow and observe all store/showroom policies, rules and regulations - Performs other related duties and responsibilities as directed by his/her Line Manager/s #LI-AZ1 المهارات - Bilingual - Arabic and English is a plus factor Core Competencies - Achievement Orientation - Customer Service Focus - Interactive Communciation - Teamwork and Cooperation تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/sales-associate-4170474/ |
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