الوصف الوظيفي
Implementation of new BTLs and enhance current NBA campaigns, pitching rate, acceptance rate, and manage smooth availability of tool to agreed agent pool
Manage CMS based executions ensuring smooth migration of various campaigns from legacy systems.
Operate & execute segment-specific actions to stimulate usage, launch timely and effectively the campaigns to increase customer tenure and churn reduction among the respective customer base
Manage various campaigns through Telesales and oversee various campaigns to support ICT advertising effectively.
Implement the Consumer Marketing strategy in consultation with the senior managers in the Consumer Marketing Function; monitor and track performance against key indicators and take corrective action as appropriate.
Monitors and ensures all campaigns developed by CLM Prepaid/Postpaid managers are reliably executed in systems and other customer touch points
Guide coordination of campaign implementation with other internal stakeholders, notably customer care, other Consumer Marketing teams, esp. planning teams and sales
Flag conflicts and contact policy and guide to resolution and ensure timely and correct reporting of CLM campaign results
Coordinate business requirements gathering for CLM-related systems development
Perform any other duties and responsibilities related to CLM Operations as designated by the line manager
المهارات
Good knowledge of “High Profile” Customer Service.
Campaign management and the local/regional market and economy.
Superior analytical skills and customer understanding.
Leading Skills.
High communication skills.
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي التسويق والعلاقات العامة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 6 الحد الأقصى: 9
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي
نسخة للطباعة 
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