Duties and responsibilities of administrative assistant/secretary:
• Maintaining office co-ordination: maintaining co-ordination and link between the department/person and the rest of the office.
• Arranging meetings and other gatherings
• Creating and maintaining office documents: office documents such as, invoices, reports, data sheets have to be created and maintained by an administrative assistant.
• Overall office keeping: administrative assistant has to maintain the inflow and outflow of goods (food, paper, pens, pencils, notepads etc.), arrange for repair and maintenance of office equipment, receive, store and maintain inventory of office supplies and equipment, and send, receive and sort mail and other packages.
• Supervising the work of low level clerks and assign jobs to them.
• Making travel arrangements: when the employer or the department has to travel some place on official work, the administrative assistant makes arrangements for the travel and stay.
• Interaction with clients and customers: administrative assistants interact with clients and customers and keep track of the improvements. Client/customer relations have to be maintained and any complaints or problems go through the administrative assistant to the employer.
• Maintaining confidentiality in all aspects on the company’s dealing and working.
Administrative assistants are required to be flexible and work according to the need of the organization. Therefore, they are viable to perform a few other tasks as well, which are:
Other duties of administrative assistant
• Maintain a calendar and co-ordinate the workflow and meetings
• Supporting the staff when assigned
• Giving orientation for new employees
• Helping and coordinating a support personnel
Administrative Assistant Qualifications
• High school diploma
• Good computer knowledge as a user. (Familiar with MS office tools and Internet, basic Photoshop)
• Knowledge in basic functioning of a corporate office
• Knowledge of English not less than Intermediate level