Job Location: Erbil International Airport (AVESTA)
Job Summary:
Enforce & support all training & development plans for all staff under his supervision as per company’s policy.
Ensure that all restaurants/cafeterias under his supervision
Monitor Labour by analysing store reports, labour scheduling, and labour productivity.
Ensure understanding of security procedures in all stores under his supervision.
Investigate any staff problems in his area refers the issues to the management for legal actions.
Communicating with Supervisors, Peers, or Assistants by providing information to through telephone, in written form, e-mail, or in person.
Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
Support, coach, develop and motivate all team members, and peers, to build morale and ensure excellent discipline.
Display excellent motivational leadership, delegation and mentoring in-order to facilitate customer satisfaction. Strive with your team to avoid complaints and earn compliments.
Examine and report operational problems.
Maintain staff discipline and ensure they all comply with Company regulations.
Develop daily, weekly and monthly catering and business schedules
Assist with product development
Identify areas where cost efficiencies can be recognized
Ensure the sales volume is in line with the set plan
Supervise, Monitor and control POS team of the Outlet
Ensure the POS’s are neat, clean and organized throughout each business day
Monitor the POS sales and customer service operation to ensure the standard quality
Maintains adequate inventory levels
Provides essential soft training regarding product knowledge, Sales Policies and Procedures, and customer Orientation.
Control inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.
Tour the all AVESTA outlets and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
Check stock levels, and prepare requisitions
Acts with integrity, honesty and knowledge that promote the culture, values and mission of AVETSA.
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