مدير مبيعات

• Responsible for the entire sales process, from vehicle inquiry up to processing of sales orders for both walked in and telephone customers.
• Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.
• Assists all customers (retail and wholesale) in selecting required vehicles in a friendly, professional, and efficient manner.
• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Trains, motivates, counsels, and monitors the performance of all new-vehicle sales employees.
• Understands, keeps abreast of, and complies local regulations laws that affect new-vehicle sales.
• Directs and schedules the activities of all department employees, ensuring proper staffing always.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Maintains an accurate daily log that reflects all sales activities in the dealership.
• Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
• Develops, implements, and monitors a follow-up system for new-vehicle purchasers.
• Maintains teamwork in a customer-focused sales environment throughout the sales, delivery, and follow-up process.
• Conducts daily and weekly sales meetings.
• Ensures that new-vehicle salespeople understand and follow dealership policies and procedures.
• Provides proper product and training resources for salespeople on a regular and continuous basis.
• Oversees the efforts of new-vehicle salespeople to enhance the image and customer satisfaction & NPS ratings of the dealership.
• Helps salespeople to increase closing ratio when necessary.
• Completes deal settlement sheets and turns into accounting office in a prompt and timely manner.
• Establishes and maintains standards for the delivery of vehicles to customers.
• Schedules first service appointment at time of delivery.
• Provides dealers with vehicles and to follow up with sales volume.
• Processes salesperson commission sheets of salespeople.
• Reviews inventory daily to ensure the proper mix of grounded stock for maximum turnover efficiency.
• Assists the used vehicle with trade appraisals as needed.
• Cooperate with the marketing department in the development of advertising campaigns and other promotions.
• Attending managers’ meetings as requested.
• Participates in all training programs that are made available.
• follow up sales team daily calls to achieve set target.
• Keep the showroom vehicles in efficient appearance.
• Maintains professional appearance.