Call Center Agents

Call Center Agents (Hindi/Urdu, and English)
Openings: 4
Job Description:
• Answer incoming calls and respond to customer’s emails
• Management and resolve customer complaints/queries
• Identify and escalate issues to supervisors
• Provide service information to customers
• Research required information using available resources
• Research, identify and resolve customer complaints
• Document all call information according to standard operating procedures
• Follow up customer calls where necessary
• Complete call logs and reports
• Other duties as assigned
Requirements:
• Prior experience working as a Contact Center Executive.
• Excellent communication and interpersonal skills.
• Contact Center experience will be a plus (1-2 years)
• Mandatory Languages: Hindi/Urdu and English
• Own visa/dependent visa is preferred (for Short term project - extendable)
• Candidate requires to be available in Sharjah to start immediately.
APPLY HERE
https://gulfcareerhunt.com/call-center-agents-sharjah-uae-2/