ICT SALES ACCOUNT MANAGER
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الوصف الوظيفي The responsibilities of an account manager to manage a variety of accounts depending on the requirement of the company, maintain and establish new business relationships within the accounts. Each customer account can vary in demands and an account manager may work with Technology managers for one project and a media department for another project…etc. Account managers to report directly to the Business Development Manager. responsibilities which are as follows: 1. Leverages market research materials, customer and employee insights and other sources, to identify industry trends, needs and opportunities. Selects from and uses marketing tools appropriate to the allocated assignment. 2. Develops and enhance effective customer relationships at executive levels and qualifies new sales leads. Maintains customer contact during and after the selling process to pre-empt any issues and identify further opportunities. 3. Designs and implements sales strategies and works with reporting manager to implement sales plans. Understands customer and needs, Responds to existing sales leads and identifies and qualifies new leads and prospects with a view to developing a pipeline of potential opportunities. 4. Bid management, value analysis, negotiation, presentation and preparation of contracts. Monitors and reports on quota, performance, customer satisfaction, market intelligence and competitors. Contributes to the development and training of sales teams and product/service development. 5. Provides customer service, including technical advice and guidance on all matters bearing on the successful use of complex products and services. Helps customers to clarify their requirements; documents the conclusions reached, and contributes to preparing and supporting bids and sales proposals. 6. Initiates and influences relationships with and between key stakeholders. 7. Works closely with the Pre-Sales team and (or) vendors to ensure that customers are assisted and advised properly. 8. Ensures that reliable cost, effort and risk estimates and project plans are produced. 9. Helps customers to clarify their requirements; documents the conclusions reached, and contributes to preparing and supporting bids and sales proposals. 10. Establishes metrics to provide data on performance and help with the continuous improvement of (Key) account management and sales activities. المهارات Convincing, assertive and able to make decisions Leadership, Networking, Change Management and Interpersonal skills Diploma or Higher relevant qualification in Information Technology or Business Administration تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/ict-sales-account-manager-4348982/ |
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