الوصف الوظيفي
• Provide innovate solutions to ongoing challenges and ensure customer satisfaction and positive customer experience.
• Provides clarification to customers with regard to Customer Life Cycle Policies & Procedures.
• Inspect ready units along with the customer during home orientation in the final stages of handover and make sure that a detailed snagging is carried out and follow up with the consultants and ensure if the work is completed.
• Contact customers one-day prior the Home Orientation to reconfirm the Home Orientation and the documents required for it.
• Coordinate with projects team to make sure that units are ready and match quality standards before handover.
• Conducts pre-checks for the next day, to ensure that unit is clean and utilities are connected.
• Updates customer on the facilities/amenities/retail outlets available in their community.
• Handles all complaints and customer queries receives and ensure that the projects, legal & finance teams are well informed to take appropriate measures or provide appropriate information and solutions.
• Update management regularly of all processes by producing business review reports and Implement strategies, policies and procedures for the department and ensure coordination between customers and the maintenance team.
المهارات
• Bachelors Degree in Business Administration or in a relevant field.
• 7 & above years’ experience in a similar position.
• Excellent organizational and interpersonal skills.
• Ability to interact tactfully and effectively with customers, occasionally in situations where relationships may be strained.
• Ability to communicate clearly and precisely.
تفاصيل الوظيفة
منطقة الوظيفة الشارقة, الإمارات العربية المتحدة
قطاع الشركة العقارات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري $6,000 - $7,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 6 الحد الأقصى: 15
منطقة الإقامة الإمارات العربية المتحدة
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا
نسخة للطباعة 
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