Job Description and Requirements
Job Summary
• To optimize the patient experience from In-Patient services of Al Zahra Hospital Sharjah
• To streamline and expedite the admission and discharge process
• Able to connect with Clinicians and non-clinical staff to ensure that patient experience is maximized
• To maintain Inter-departmental, connect to ensure quick turnaround time in delivery of services
• To coordinate patient transfers in or out of the Hospital and builds relations with other Hospitals
• To be highly visible, accessible and approachable to staff, patients and the public
• To identify gaps in service excellence levels in the In-Patient areas
• To maintain an overview of the standards of care being delivered across defined clinical areas (In- Patient) and initiate remedial action, if necessary.
• To develop a post discharge, follow up plan to improve patient experience
• To ensure clinical and administrative policies and procedures are adhered to.
• Any other miscellaneous task that may be deemed necessary to offer to improve patient experience
Work Experience
• Atleast 8-10 years of experience in Hospital Operations is a must.
• Atleast 2 years should be as a Manager
• Should be well versed with running the In-Patient services in a hospital
• Should have a thorough knowledge of patient admission and discharge process in a hospital operation
• Local UAE/Gulf experience is preferred
Qualification
Atleast a bachelor’s degree in medicine preferable with an MBA
Personal Competencies
• Ability to work under intense pressure environment
• Good Communication skills
• Conflict Resolution
• Good with numbers to crunch data to study trends
• Writing of report
• Team work
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/sharjah/130653-IN-PATIENT-MANAGER-at-Al-Zahra-Private-Hospital
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