Desktop Engineer - TL
• Location: Dubai (Onsite)
• Experience: 5+ years
• Contract: 2 years
• Active Listening
• Administrative Skills
• Communication Skills Relationship Building
• Negotiation
• Problem-solving Organizational Skills
• First Line Support
• End User Support
Technical Skill Required:
• Active Directory management
• Desktop/Laptop Support
• IPT Support AD Manage Engine
• Asset management
• Network LAN cable management Microsoft Windows 7,8.1,10
• Microsoft Office Suite
Team Lead Criteria:
• Min 5-6 years’ Experience in IT support field and Team management
• Managing large team
• Managing daily IT operations as a single point of contact
• Able to provide daily weekly monthly report on the tickets and team performance.
• Able to handle escalations and provide proper feedback to stakeholders.
• Able to coordinate with multiple internal IT support teams for smooth operations.
• Administration knowledge of any ITSM tool
• Ability to work under pressure.
• Creating monthly roster for the team members
• Excellent documentation skills
• Good communication skill
• Ability to provide service improvement plans.
• Coordinating with multiple vendors as single point of contact
• Training the team members
• Installation, configuration and support of desktop PC/Laptops, printers/scanners, and other authorized peripheral equipment (either on-site or remotely, as required)
• Problem solving skill
• Good communication and soft skill.
• Knowledge in Microsoft Windows 7,8,10
• Basic knowledge of DNS/DHCP/AD
• Configuration and support of services provided to the users, on PCs and mobile computing devices.
• Basic knowledge of email configuration.
• Managing new user add remove from AD
• Basic Network knowledge.
• Working on central IT Helpline number for IT Helpdesk and resolving user issues over call or via email and creating Incident/Service requests using ticketing tool.
• Work closely with the server and network team to maintain user policies and logon scripts to ensure proper privileges for users on the network.
APPLY HERE
https://gulfcareerhunt.com/desktop-engineer-dubai-uae-3/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.
نسخة للطباعة 
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