Hiring Analyst IT infrastructure
Duties & responsibilities:
• Provide technical support to end-users via phone, email, or chat
• Diagnose and resolve technical issues related to hardware, software, and other IT systems
• Respond to user queries and concerns in a timely and effective manner
• Escalate issues to higher-level support teams or specialists as needed
• Maintain accurate documentation of issues and resolutions
• Provide training to end-users on how to use various software applications or computer systems
• Monitor systems to identify potential issues before they become problems
Qualifications, Skills & Experience
• Bachelor’s degree in computer science or related field preferred
• Proven experience as an IT Helpdesk Agent or similar role
• Strong technical knowledge of hardware, software, and other IT systems
• Excellent communication skills and ability to explain technical concepts to non-technical users
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Familiarity with helpdesk software and ticketing systems
• Ability to work independently and as part of a team.
• Speaking Arabic will be preferable.
• Minimum 2 years’ experience in IT field
APPLY HERE
https://gulfcareerhunt.com/analyst-it-infrastructure-dubai-uae/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.
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