الوصف الوظيفي
We are seeking a motivated and experienced IT Responder to join our team. As an IT Responder, you will be responsible for providing support and troubleshooting assistance to users experiencing technical issues.
Key Responsibilities:
Responding to and resolving technical issues, including hardware and software problems
Providing remote and on-site support to users
Documenting and tracking incidents and resolutions in a ticketing system
Troubleshooting and resolving network and connectivity issues
Updating and maintaining knowledge base articles and documentation
Participating in on-call rotations for after-hours support
Keeping up-to-date with industry trends and developments
المهارات
Qualifications:
Proven experience as an IT Responder or in a similar role
Strong troubleshooting and problem-solving skills
Excellent communication and interpersonal skills
Strong knowledge of IT systems and technologies
A bachelor’s degree in Computer Science, Information Technology or related field
Experience with ticketing systems and remote support tools
IT certification such as CompTIA A+, Network+ or related.
We offer competitive salary, benefits and opportunities for professional growth. If you are passionate about IT support and troubleshooting, apply today.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة غير محدد
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
https://www.bayt.com/ar/uae/jobs/it-responder-4662361/
نسخة للطباعة 
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