الوصف الوظيفي
Identify and assess customers’ needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Stay up-to-date with the organization’s new regulations, products, and service launches through efficient communication with the management.
Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
Proven customer support experience.
Adept in using customer relationship management software to offer the best client services.
Strong phone handling skills and active listening.
Commendable presentation skills to convey important points to the audience effectively.
Good time management and organizational skills that contribute to a rise in overall productivity.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الاستعانة بالمصادر الخارجية للمبيعات
طبيعة عمل الشركة غير محدد
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري $0 - $500
عدد الوظائف الشاغرة 25
المرشح المفضل
الجنسية الهند
نسخة للطباعة 
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