Global Vendor Management Associate

Finesse Global is hiring Global Vendor Management Associate, Location: Dubai
10 to 15 years of IT disciplines in Vendor Management, Service Delivery Management, Program Management, Strong financial management experience, Offshore / Outsourcing experience.
Certification Required: ITIL/ PMP/ PRINCE2/COBIT/ AGILE
Manage Strategic Vendor Integration, vendor coordination, communication and control. Communicate with the retained IT for performance evaluations - Obtain periodic vendor reports (on project status, compliance to SLAs etc.). Ensure compliance with the performance SLAs defined in the contract. Work closely with resource management team for forecasting, planning and demand management processes.
The purpose:
• Ensure vendor performance that aligns with the business requirements, Implement KPIs for all IT services outsourced and periodically monitoring the same Governance management to monitor and improve vendor performance,
• Assess quality of services on a regular basis and suggest necessary mitigation action.
• Work closely with resource management team on demand for respective chapters and locations and coordinate with vendor partner on demand management requests.
• Collated relevant reports from departments & vendors, as required to be presented in the governance forums.
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https://gulfcareerhunt.com/global-vendor-management-associate-dubai-uae/