الوصف الوظيفي
Our client is the Regional leader in mystery shopping, customer service, food safety inspection, and training.
We are looking for a Project Coordinator to join our client’s Customer Service department, who would be working closely with the country manager/project in liaison with departments like Accounting, Sales, Customer Service Scheduling, and QV.
Job Purpose:
The project coordinator oversees the back operation to ensure the projects are executed as per the client’s requirements. The project coordinator assists the Project Manager in the deliverables of the project
The Project coordinator is in direct contact with the clients that are assigned to the Project Coordinator and he/she is accountable/responsible for his or the clients accounts. He/she handles all the inquiries of their client and provides them with customer service consultancy support based on the mystery shopping reports results and other quality control tool(s) the client inquires.
Responsibilities:
Ensure that the project fieldwork is executed according to the set deadlines
Ensure that client service requests (as per the agreement) are completely delivered and in a timely manner
Develop a long-term relationship with the clients
Liaise between customers and cross-functional internal teams (Sales, Scheduling, and Validor teams) to ensure timely and successful delivery of their needs
Consult and support the client to improve their customer service
Update his/her job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Staying up to date in the client’s technological and publishing needs by learning any coding language needed, software used by the client for surveys, reporting, statistics, visualization platforms, and others.
المهارات
Desired Skills
Language - English and Arabic preferred
Project management skills
Scheduling and Time Management
Critical Thinking and Problem-Solving
Market Research and Analysis
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة أبحاث السوق
طبيعة عمل الشركة شركة توظيف
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 1
https://www.bayt.com/ar/uae/jobs/project-manager-4559943/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4559385&options%5Bjb_is_external_job%5D%5B0%5D=1&page=8
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