Hiring for the role of Procurement cum Customer Relations Executive in Dubai, UAE
CSR will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Job Accountabilities Linked To Objective Areas
• Manage large amounts of incoming phone calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file document
• Follow communication procedures, guidelines and policies
• Source trading materials through local vendors ensure 3 quotations are received for better pricing and profitability.
• Raising LPO’s and ensuring trading items are received in a timely manner
• Preparing minutes of the meeting and following up on open actionable items
• Update GRN and Purchase invoices in system timely
• Maintaining an efficient work environment while contributing to the overall success of the organization Any other activity which may be assigned by the management
Minimum Qualifications/ Experience/Knowledge/Skills Qualifications Bachelors Degree, Diploma in communication skills will be an advantage.
3 years’ experience in a manufacture or sales driven environment
Essential customer liaison experience required in a B2B manufacturing sector
Knowledge/Skills
• Excellent communication skills
• Passionate, hard worker and well organized professional with power to prioritize and multitask
• Should exert sound judgment, discretion and preserve confidentiality
• Good liaison with all other department members
• Able to work in team
• Pays attention to detail
• Can work well in a fast-paced environment
• Self-Starter who is proactive and motivated.
APPLY HERE
https://gulfcareerhunt.com/procurement-cum-customer-relations-executive-dubai-uae/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.