الوصف الوظيفي
Summary:
The Technical Trainer is responsible for developing, conducting, and evaluating customer-focused technical training
programs to ensure smooth and efficient implementation of the Hosting platform to our customers.
Responsibilities (What’s cool about this job?):
Deliver instructor-led classroom training to end-user customers and partners on a regular schedule in US and abroad
Assist in developing & maintaining technical training content, lab exercises, presentations, and accompanying materials
Mentor and train internal and external authorized trainers as part of a train the trainer program
Special Projects as assigned
Key Responsibilities:
Deliver An Exceptional Virtual Experience by -
Creating a welcoming environment for members and conducting private Virtual Wellness Check-Ins via Zoom chat feature
Co-hosting Virtual Workshops
Monitoring chat and raised hands alongside the Virtual Workshop Coach
Managing the technical member experience (audio, visual, Zoom Functionality) during Virtual Workshops
Sharing important links and information about the WW program, WW promotional events and more via the Zoom Chat feature
Managing Zoom interactions including polling and breakout groups
Establishing rapport with members and showing empathy during one-on-one interactions, actively listening and questioning
Creating a safe, engaging, and personalized experience for each member
Serving as an expert in WW’s scientifically proven methodology for building healthy habits, weight loss and holistic wellness
Bringing your own personal energy to the Virtual Workshop and sharing knowledge and understanding of WW digital tools and offerings
Supporting Virtual Workshop communities in Connect via posting, liking and sharing to build member engagement
Using social media and other platforms to engage with the WW community
المهارات
Passionate about the WW program and approach to weight loss and wellness
Committed to supporting others in achieving their wellness and weight loss goals
Empathetic and comfortable building rapport with our members
Excellent at active listening and able to connect members to the WW products
Social media and tech savvy and willing to use your smartphone
Computer skills (G Suite, web-based applications, especially Zoom)
Comfortable working with minimal supervision
Commitment to working Virtually, from home
Interested in a flexible, part-time schedule
Experience in customer/member service
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة تخزين البيانات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف عقود
الراتب الشهري $2,000 - $3,000
عدد الوظائف الشاغرة 25
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 10
الشهادة ماجستير
https://www.bayt.com/ar/uae/jobs/technical-traineer-4496340/
نسخة للطباعة 
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