الوصف الوظيفي
General office administration and customer support.
Ensures prompt and efficient handling of customer orders to Reza standards.
Liaison between Sales associates and various departments internally and externally.
Identifies problems in delivery schedule and work with the Area and Business Development Managers and Supply Chain on appropriate solutions.
Works with databases, managing inventory, coordinating with other departments.
Facilitates Invoice Dispute Resolution - Discrepancies and Delivery Inconsistencies.
Order Support - Tracks Orders and is the liaison between Sales and Order Management; Communicates with Delivery Companies; Coordinates Rush Orders.
Monitor the performance of the department according to set K.P.I.’s.
Adheres to Reza and Customer policies, procedures, rules, and safe work practices.
Complies with Quality Assurance activities.
Customer order handling within Reza service standards and customer liaison.
Coordinates with Reza staff to meet customer specifications and quality Standards.
Liaise with all Reza staff involved in customer service and sales order completion.
Checks invoices and receipts to eliminate wrong and double deliveries.
Arrange sales team’s equipment installation with the Technical Support Services Department.
Maintain office supplies, sales support materials, office system, filing and quotation support.
Regular reporting of order handling and related issues.
Dealing with Supply Chain to maintain the minimum stock and follow up for items which is out of MPL
Coordinates with warehouse on daily basis for smooth flow of material deliveries.
Prompt order handling and credit control procedures.
Performs other duties as assigned.
المهارات
2-3 Years of experience in Sales Admin role in any GCC
Administrative skill
Strong communication skill.
Excellent analytical and problem solving skills.
Customer service orientation.
Organizing and planning skill.
Time Management Skill.
Strong Interpersonal Skill.
Multitasking & Prioritizing the workload.
Stress Tolerance
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة تصنيع المواد الكيميائية; العطور ومستحضرات التجميل
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 4
الشهادة بكالوريوس/ دبلوم عالي
نسخة للطباعة 
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