We are hiring a dynamic and enthusiastic Telesales - Team Lead for one of the leading management consulting firms in UAE!
Roles: Team Lead
Number of Positions: 2
Requirements
• 2+ years as Team Lead or relevant management position OR 2-4 years’ work experience as senior Telesales Executive
• Previous management experience, managing people including coaching, identifying training needs, giving feedback, and developing people ideally in telesales functions.
• Experience in monitoring the customer service delivery and performance of team members and giving appropriate feedback.
• Analytically minded with proficiency in Microsoft Office and other CRMs
Responsibilities:
• Actively monitor daily calls of agents, evaluate agents’ performance, and provide learning and coaching while taking corrective action where necessary.
• Track daily/weekly / monthly performance of executed calls
• Optimize processes and keep the team motivated - Ensure adherence to attendance and compliance to SOPs
• Management – KPIs & Performance management
APPLY HERE
https://gulfcareerhunt.com/telesales-dubai-uae-4/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
عفوا، تم إخفاء عرض الايميل لهذه الوظيفة حيث أنه قد مر أكثر من 30 يوما منذ نشر هذا الاعلان وقد تم ارشفته، يمكنك العودة الى الصفحة الرئيسية بالضغط على الرابط بالاعلى لمشاهدة احدث الوظائف المنشورة يوميا.
نسخة للطباعة 
ابلغ عن اعلان مخالف