الوصف الوظيفي
About the Position:
We are looking to recruit an experienced Quality Controller / Vehicle INspector to join our Commercial Vehicle Team in Dubai. You will be responsible for preparing technicians to accomplish job results and ensuring the quality of the work carried out on customer vehicles by conducting checks. The role involves in interaction with customers during new vehicle delivery in case of demonstrations etc.
Specifically, your responsibilities will include the following:
Follows key processes to achieve specified quality and efficiency targets
Works with the Centre to develop improved, more efficient processes
Talks to customers to understand and summarize the details of the work required or carried out and confirm the complaint symptoms.
Offers customers a detailed technical explanation (where this is required) in a way that recognizes their level of technical proficiency in layman terms that is clearly understood by customers
Coaches and supports apprentice technicians – for example by explaining a repair on a step-by-step basis as it is being carried out or allowing an apprentice to carry out part of a job.
Provides assistance and guidance to colleagues who are less skilled or knowledgeable about a particular vehicle or technology
Works with colleagues and other teams across the Centre to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
Ensures the Service Advisor is updated at all times with the communication with customer.
Ensures the most appropriate specialist follows up opportunities for sales.
Reports on technical problems using appropriate procedures when dealing with customers and Hino.
Conduct daily meeting with the Workshop Manager and Parts team to exceed performance expectations
Manage facility to comply with the Hino Corporate Image standards
Ensure 100% compliance with Standard Operating Procedures
المهارات
About You:
The ideal candidate for this role should possess a Trade Certificate or Diploma in Mechanical /Automobile Engineering. You should have at least a minimum of 3 years’ recent experience as a Quality Controller or Inspector or Road Tester in the commercial vehicle industry. You must have an excellent technical knowledge in diagnosing and repairing cars. A valid UAE driving license is a must!
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي مراقبة الجودة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة الإمارات العربية المتحدة
https://www.bayt.com/ar/uae/jobs/quality-controller-vehicle-tester-hino-trucks-commercial-vehicle-dubai-4348482/
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