• To ensure that all officers on the shift are present, and assigned to positions at several of the buildings.
• To ensure that all staff are dressed appropriately for their duties at the start of each shift in accordance with the SBK Management decision.
• Visiting the building / property on daily basis to keep a check on the staff and the cleanliness.
• To manage the rotations of staff and reception cover so that all positions are covered and all staff receives breaks each day.
• To help train and assess staff to ensure familiarity with and implementation of the site procedures.
• Providing refresher and update training as and when necessary and maintain accurate records of the same.
• Maintain staff knowledge of assignment Instructions.
• To monitor all electronic security systems including fire alarms, CCTV and be competent in their operation.
• Ensures timely coordination with different departments such as Dubai Police, Civil Defence, DPS, Municipality and Security Industry Regulatory Agency
• To immediately report any systems malfunction.
• To record all daily occurrences in the Site Assignment Log
• To be the first line response to emergencies and then direct them accordingly.
• To ensure that all staff are aware of and comply with, Health and safety policies and procedures
• Escalate all incidents to Tenants as per instructions.
• Act with integrity and professionalism at all times.
• Daily inspection of all shift team members and completion of new uniform requests.
• Complete the daily Site Assignment Log. Record and report all lateness and absenteeism
• Book on staff on shift accurately Account for the issue an return of all keys
• To undertake fire alarm tests as required
• To regularly assess team members knowledge and expertise
• To assist with site training of all new staff Report all systems faults as per callout procedures
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