Assembling and repairing bicycle and bicycle equipment according to standards
Identifying faults, damage and wear
Fitting accessories (lights, pannier racks or cycle computers)
Carrying out routine services and safety checks
Cleaning, degreasing and lubricating bicycles and components
Dealing with customer queries regarding work which is required, and whether this is essential or recommended
Estimating costs (labour and parts) and providing customer quotes
Booking in work and preserving complete and accurate shop records and maintaining record keeping systems
Keep the inventory of the workshop updated
Provide feedback about bicycles and be a part of the mechanic, retail and office team
Assist with general retail duties such as customer service, sales, and inventory management.
Resolving equipment non-conformity and warranty issues
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