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الوصف الوظيفي Ensures that all team members are educated on products and services, by developing an understanding of various types of coffee, tea products, blends and roasts, as well as knowledge of coffee and tea regions, and the differences in flavor and blends Hire, train and guide store employees in delivering excellent customer service Assign rules and responsibilities to employees for operational effectiveness Develop action plans for the team to meet operational and organizational objectives Ensure that store is maintained according to sanitation and cleaning standards Obtain customer feedback and make appropriate business developments or changes to meet customer needs Monitor and manage store staffs by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve operational performance Develop strategic and operational plans for managing execution and measuring results of store Schedule regular meetings to discuss business development opportunities and any issues Communicate clearly with all employees to ensure effective store operations المهارات Minimum of 5 years’ experience as a Coffee Shop Manager in the UAE Pre-opening experience is a must Excellent communication and leadership skill Customer management skills and strong organizational skills Proficient with software programs such as Microsoft Word, Excel, Outlook Well-organized, detail-oriented and able to multi-task Must have effective problem solving/decision-making abilities تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/coffee-shop-manager-up-to-10k-aed-for-a-pre-opening-specialty-coffee-shop-in-dubai-uae-4208382/ |
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