Operations Manager

الوصف الوظيفي
The Operations Manager plays a key role in raising and maintaining the operational excellence and shops’ performance through coming up with creative learning techniques and methodologies. He will be continuously synchronizing with the quality assurance department and the operations to identify training needs enabling him/her plan and administer training sessions with prioritization; and assuring the performance quality of the shops through consistent observation and constant communication with the shops.

Primary responsibilities

· Transform and optimize the business processes when operational gaps and inefficiencies are identified

· Prioritize the areas that require urgent improvement and have the max impact on company performance

· Manage and optimize the entire processes of shop launches

· Identify and assess the training needs of the shops & prepare monthly/weekly training schedules.

· Train shops on company policies, operating procedures & customer service protocols

· Track improvement & progress expected after the trainings and report the key findings and suggestions to the COO

· Identify progressive tools and technology enablers that will improve operational procedures

· Ensuring that all our technical solutions in the shops work properly (tablets, desktops, etc.)

المهارات
· Excellent presentation and public speaking skills

· Superb clarity in communication

· Excellent organizational skills

· Problem solving, and plan execution skills

· Commercial & Technology awareness.

· Business bachelor/masters preferred

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الإنترنت والتجارة الإلكترونية; السلع الاستهلاكية سريعة التداول
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 4
منطقة الإقامة الإمارات العربية المتحدة
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/uae/jobs/operations-manager-4189068/