Meet the collection targets sets by the Dept.
Ensure that the customer pay the long due amounts.
Sending and delivering the invoices, letters and statements of Accounts customer balances outstanding.
Undertake customer account reconciliations as required.
Attending and resolving customer queries promptly and correctly.
Provide and maintain accurate and up to date records of follow up to for customer or invoices.
Retrieving invoice supporting requirements of the customer in coordination with Operations.
Ensure that the customer pay the long old due amount.
Keep track of assigned accounts to identify outstanding debts.
Plan course of action to recover outstanding payment.
Locate and contact debtors to inquire of their payment status.
Investigate and resolve discrepancies.
Alert superiors of debtors unwilling or unable to pay when necessary.
Entry/Posting of receipts.
Reconciliations of customer accounts covering (Billing, receipts, variables & credit notes)
Review of contracts in case of dispute for long outstanding.
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