الوصف الوظيفي
The Account Manager role is interacting with existing and new customers in order to provide information in response to inquiries about products and services of Evernex.
He/ She is also responsible develop new business and recommend a go-to- market strategy for each country.
Key responsibilities:
Develop and manage client portfolio
Help customers through email, phone, online presentations, screen-share and in person meetings
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Monitor and analyze customer’s usage of our product
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Liaise between the customer and internal teams
المهارات
Energetic and assertive with a strong presence
Persuasive with strong communication skills to initiate, negotiate and close business
Strong negotiation skills.
Capacity to work in a fast-paced and multicultural environment
Positive relationship building skills – cultivates and nurtures customer relations
Diplomacy and organization skills
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة صاحب عمل (القطاع العام)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 4
الشهادة بكالوريوس/ دبلوم عالي