Program Manager/ PMO Head
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الوصف الوظيفي · This role will be three-fold, firstly overseeing the portfolio of organizational projects, providing expert knowledge and support and monitoring progress and reporting on the portfolio status. Secondly managing projects/programs directly. Finally, the development, introduction and on-going iteration of the organization’s Project Delivery Approach. · The role is expected to provide strong leadership in order to promote best practices in managing interrelated projects and programs to ensure successful delivery. This role will also ensure project resources have the correct toolsets and processes in place and that all relevant staff are trained and equipped to deliver successfully. · Strong project or programme management and excellent organisational skills are fundamental, as is the ability to liaise with people at all levels of the organization. PMO Management · Manage the day-to-day activities in the Project Management Office (PMO) · Manage the PMO team and provides performance feedback and goal-setting; conducts annual performance assessments and skill development and training. · Manage the administration for project submissions and approvals through the agreed prioritization and approval process, maintaining a pipeline of approved projects. · Ensures a clear and consistent approach is in place to manage risks with alignment to the corporate compliance. · Collate qualitative and quantitative information on project performance for the preparation and production of project reports for internal management purposes · Work closely with Business Analysts and other IT teams (as well as internal and external project partners where appropriate) to devise, develop and deliver appropriate and proportionate systems to evaluate key activities at a project level · Provide advice and support to project partners on how project evidence and information must be presented and reported · Ensure that all project related information is recorded · Encourage knowledge transfer and lessons learnt activities within the PMO and business project teams to drive best practice Project Delivery · Ensure detailed project, implementation or actions plans are created for the duration of each project as appropriate · Ensure projects have requirements documented and agreed to ensure that project activity meets agreed project objectives · Ensure monitoring of progress against all projects is timely and accurate and enables Sponsors and stakeholders have visibility and sufficient information to make the required decisions · Run or attend (as appropriate) Project Boards or Steering Groups · Ensure risks, issues and dependencies are being recorded, monitored and proactively manage to minimize disruption to successful delivery · Participate in project reviews, approvals, and gating processes · Ensure the appropriate and relevant level of testing is in place for all projects e.g. system, regression, UAT with stakeholder sign-off as part of the gating process · Produce agreed levels of Portfolio reporting on all projects being delivered or within the oversight of the PMO · Deliver an effective and timely schedule of project communications liaising with the relevant Sponsors and stakeholders including the Communications Team المهارات تفاصيل الوظيفة
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