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الوصف الوظيفي The main responsibilities of this role include: - Coordinate the access of main contractors to carry out outstanding works and snag works within the handed over venues; - Coordinate the rectification works and ensure these have been recorded to a central file during the defects liability period (DLP); - Monitor MEP system performance post-handover, and assist with reporting faults and rectification of faults; - Assist the Facilities Manager to monitor service standards in Front of House and Back of House areas throughout the event; - Ensure Reactive and Planned Preventative Maintenance is carried out as per the schedule and agreed Service Level during the Pre-Event and Event phases; - Liaise with the FM Helpdesk and CAFM Coordinator to ensure all Maintenance activities are recorded within the CAFM System; - Carry out daily BOH and FOH rounds, ensuring the building fabric is in good order, noting any defects and raising the defects via the EXPO CAFM system; - Ensure all planned and reactive work orders are completed on site as per EXPO standards; - Assist the site management team with the selection and mobilization of all third party service providers; - Attend regular management meetings with service providers and note follow up actions as required. Coordinate follow up on action items. المهارات - A Bachelors degree within a relevant field; - Sufficient experience of providing a facilities or maintenance service in a busy organization; - Experience of working with contractors and suppliers and monitoring of service standards; - Proven experience of delivering excellent customer care and service in a large organization Experience of working with internal and external stakeholders; - Strong negotiation and presentation skills; - Ability to work closely and cooperatively with internal and external stakeholders; - Ability to provide ‘hands on’ support with the venue team and work extended hours when required; - Basic project management skills of budget, timeline and resources تفاصيل الوظيفة
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