Job Description and Requirements
Key Areas of Responsibilities:
Serves customers by planning and implementing Digital Marketing /Telesales strategies and operations; improving systems and processes; managing staff.
Developing objectives for the call center’s day-to-day activities
Conducting effective resource planning to maximize the productivity of resources (people, technology etc.)
Collecting and analyzing statistics (sales rates, costs, customer service metrics etc.)
Supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
Create sales strategies to drive market opportunities and implement details of set campaigns to meet the sales targets
To ensure that the monthly sales targets are being met.
Monitor competitive set and industry trends for meal prep companies and identify new opportunities
Contribute to the planning and creation of quarterly sales & promotions
Manages the day to day operations of the sales team including implementation and development of SOPs.
Coaching and motivate the sales team.
Create and deliver sales training, development, and performance management.
Advocate disciplined use of CRM system, communication and customer management.
Monitor random calls for quality assurance.
Forecast and analyze sales data.
Submit regular reports of KPI’s to Management.
Professional Requirements:
A Bachelors degree
At least 2 years of experience in similar capacity with at least 2 years in the U.A.E
Excellent knowledge in English
Knowledge of MS Office
Call center experience is a must.
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/uae/jobs/dubai/129694-ONLINE-SALES-SUPERVISOR—at-Mac-Group
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